We do not sell, rent or give any identifiable personal information regarding any of our clients/customers to any third party mailing lists. Any information that you give to us is held with the utmost care and security.
When you place an order with us we only collect appropriate and necessary data so we can process your order effectively. Personal data we ask for includes; name, e-mail address and, if paying by credit/debit card, the address this is registered to. We do not collect data from you that is not relevant to an order. This information is collected and held securely. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you have finished using a shared computer.
Occasionally we may e-mail you with a promotional offer and discount code as an existing customer. You can email us at any time to opt out of this feature.
External links (web sites)
From time to time we may establish relationships with other companies. This will enable you to access the websites of such companies directly from our own site. Each individual company operates under its own policy regarding the use of personal information. If you have a particular interest or concern regarding the way your personal information will be used then you are advised to read the privacy statement on the relevant site.
Links to other websites from the pages within our own site are for information only, we accept no responsibility or liability for access to, or the material on any website which is linked from or to this website (‘Jo Stockdale’). By providing links to other websites we do not guarantee, approve or endorse the information or products available at these websites, nor does any reciprocal link back to our website ‘Jo stockdale’ used by other webmasters on other websites indicate any association with or endorsement by the linked site.
Any complaint we receive will be acknowledged and investigated as soon as possible. Complaints will be taken seriously and dealt with using the information supplied by you to us. Please advise us of the nature of your complaint, dates and times (if appropriate), a contact name and a telephone number so we can contact you and keep you updated with the progress of your complaint.
Please e-mail us the details, or write, speak to us. Our postal address and telephone number can be found on our 'Contact us' page. All complaints should be notified to us as soon as practical after the problem arose.